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Work Incentives Planning and Assistance (WIPA) 

The Social Security Administration (SSA) has a program called the Work Incentives Planning and Assistance (WIPA) program. WIPA enables people with disabilities, aged 14-65, who receive Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI) benefits to receive and use accurate information to make a successful transition to work. 

CIL of the Keys is an SSA WIPA project that serves the following South Florida counties: Broward, Charlotte, Collier, Hendry, Lee, Miami-Dade, and Monroe. Some of the assistance provided in this program are:

  • Orientation to understand SSDI and SSI benefits

  • Orientation to understand Medicare and Medicaid

  • Orientation about SSA work incentives 

  • Help to understand how employment will impact your benefits

  • Ensure informed choices  

  • Eliminate fear in pursuing employment

  • Individualized benefits verification & analysis

  • Prevent and/or resolve benefits issues

  • Help identify needs and make referrals

  • Explore employment options

  • Identify local service providers 

  • Access community resources

  • Build assets 

  • Access follow-up services


Early intervention and education about benefits and work incentives helps prevent future problems, such as overpayment, unplanned or unexpected loss of benefits, financial hardships, etc. 

Want to learn more about WIPA? 

If you’d like more information about work incentives, are currently receiving WIPA services, or have been previously served by a WIPA project, our Certified Work Incentives Coordinators are here to help. You can contact them at 305/453 3491, fax them at 305/453-3488, or use our contact form.  

For general questions about work incentives, call the Ticket to Work Helpline at 886/833-2987 or TTY 866/833-2967 from Monday to Friday between 8:00AM-8:00PM or visit

This program is provided through a Social Security cooperative agreement. This information does not constitute an official Social Security communication.

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Want to learn more?

We are here to assist. Contact us by phone, email, or via our social media channels.

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